Who should I call if the bus does not arrive on time?
After 15 minutes, call the Transportation Department at 610.351.5690.
What information should I have when I call?
You should know your child’s bus number as well as the school, child’s name, and stop location.
What are the hours of operation in the Transportation Office?
The Transportation Office is open from 6am until 5pm on school days.
Summer hours are from 7am to 3pm.
Will my child have the same driver every day?
We try to keep driver changes to a minimum.
Why is the bus late and why wasn’t I called?
Some of the situations that could cause lateness include traffic, road closures, weather, vehicle breakdowns, or a late prior route. Since we operate 180 buses and school vehicles, it is virtually impossible to contact parents when a bus is running late. However, we have radio contact with all buses and school vehicles and we can determine expected time of arrival.
How will I be notified of a change to my child’s stop time or location?
A letter will be sent to your home or a note will be given to your child from the bus driver, if the time change is greater than 5 minutes. Information will also be available in Home Access Center (HAC).
What do I do if I would like my child to be dropped off at a friend’s or family member’s bus stop?
The child needs a signed note from the parent, which must be taken to the school office, where the child will be given a bus pass. Permission will be granted based on seating availability.